Customer Help Center

Support & Resources

Find quick answers, re-download purchased automation files, access setup documentation, or get direct technical support.

Re-Download Purchases

Access your purchased n8n workflow .json files and UiPath packages anytime from your customer account dashboard.

Go to Customer Dashboard

Contact Support Team

Having issues configuring node credentials, APIs, or schedules? Our automation engineers respond within 24–48 hours.

Open Support Request

Paddle Billing & Receipts

Paddle is the Merchant of Record. Use paddle.net to look up transactions, retrieve tax invoices, or update billing information.

Paddle Buyer Portal

14-Day Refund Policy

If a template has technical defects or cannot be configured to work as documented, request a refund within 14 days of purchase.

Read Refund Policy

Tips for Fast Support Resolution

When contacting technical support, please include the following details in your message:

  • 1.The template name or slug you purchased
  • 2.Your n8n version or UiPath Studio version
  • 3.Deployment environment (Self-hosted Docker, n8n Cloud, Windows desktop)
  • 4.The exact error message or screenshot of the failing node